The SM is the key driver of station operations. He/She is the chief EHSSQ,sales and customer service officer at the retail station. The role coordinatesall financial and human assets towards the attainment of set goals.
Responsibilities not limited to:
To ensure station operates in a consistently clean, safe and customer friendlyenvironment
To ensure the highest standards are met with respect to product quality,customer service and experience
To protect company’s corporate image and reputation by maintaining product,human and environmental integrity
To ensure that all sales and financial objectives are attained consistently
To ensure all station personnel perform their duties in accordance with StationOperation Procedure
To ensure accurate and consistent use of SBE/EE or any other platforms to tracksales, inventory and P&L on SBE® or as may be advised by the company
To ensure timely reporting and reconciliation of sales/expenses and cashreports
Ensures proper inventory management and product receipt to reduce exposure tostock loss
Coordinates marketing activities for attainment of marketing goals
Ensures effective liaison with relevant internal and external stakeholders
Ensures smooth running and maintenance of acceptable standards at NFR.
Prepares relevant periodic reports and carries out other duties that may beassigned by the SML