Business Support Manager in Lagos

Job Overview

Business Support ROA

Job Overview:

The goal of this position is to handle all day to day Office management, HR administration and supporting business activities for the company’s Team in the ROA Cluster. This position reports to Business Manager – ROA.

Position shall be based in Lagos

Primary Duties and Responsibilities:

  1. Act as a central point of contact for internal and external stakeholders for business related inquiries and request for assistance. Facilitate application & renewal of Trade, Municipal, SONCAP, Import & other required licenses.


  1. Coordinate with and support HR Business partner to fill-in job vacancies liaising with recruitment consultants to get resumes, shortlisting candidates, arranging interviews, post offer acceptance medical check, induction and onboarding.


  1. Maintains appointment schedule by planning and scheduling meetings, team conferences, travel and visa requirements.


  1. Welcomes guests and customers by greeting them, in person, via email or on the telephone; answering or directing inquiries.


  1. Identify Group Medical, Travel Insurance vendors, cost optimal telecom plans for office network & employee handsets & set up contracts.


  1. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.


  1. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.


  1. Plan ROA team engagement activities.
  2. Completes business supportive projects as requested from the relevant leadership team, including proactively following up on results or completion.


  1. Maintains customer confidence and protects operations by keeping information confidential. Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions and actions.



Education: Bachelors/ Diploma in Office Management

Work Experience:

5+ Years’ experience in Office Management, Knowledge Process Outsourcing, Customer Service, Marketing Event


Knowledge, skills, & competencies:

Good Spoken/ Written English, Very Organized & Disciplined, Skilled in Multi-tasking. Well versed with MS Office & Social Media Usage.


Job Detail
  • Minimum Years Of Experience5
  • Minimum DegreeBSc
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