Job Overview


The technician is responsible for the diagnostics and repair of the customers’ vehicle. He/She ensures that the customers complaints are resolved using the latest repair knowledge and skill including but not limited to repair manuals, diagnostic scanners, wiring diagrams etc.


  • Receives customer vehicle from service advisor and conducts a walk-around check
  • Ensures that the vehicle has courtesy items (seat covers, foot mats and fender cover) installed
  • Test drive the vehicle to confirm customer complaint if necessary
  • Perform maintenance and repair on customer vehicles to resolve complaint.
  • Identify problems with vehicles using the diagnostic equipment.
  • Explain automotive repairs and issues and provide great customer service.
  • Plan repair procedures using charts manuals and experience.
  • Test the functionality of parts and systems
  • Ensures that vehicles are fixed right the first time
  • Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation.
  • Repair and replace brake pads, wheel bearings, sensors and other parts.
  • Spots additional jobs if necessary
  • Perform routine maintenance and general mechanic work on vehicles.
  • Prepared to get additional certification as needed.
  • Willingness to learn with hands-on training.
  • Ensures repair shop is kept clean and organized and safe.
  • Keep a professional appearance.
  • Once the job is done and confirmed, he/she delivers the vehicle back to the service advisor in a clean state
  • Hands over the replaced parts to the service advisor
  • Ensures that all tools and equipment are properly cleaned and kept
Job Detail
  • Minimum Years Of Experience3-5 years
  • Minimum DegreeSSCE
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