Workshop Manager (Network)

Application deadline date has been passed for this Job.
Idara IBITT
  • Post Date: September 2, 2020
  • Applications 3
  • Views 193
Job Overview

JOB PURPOSE/JOB SUMMARY

The role is responsible for coordinating Car Clinics and Diagnostic Centers with a view to improving financial performance and service quality to grow the business. He/She will oversee the operations of Senior Service Advisors and Service Advisors

ESSENTIAL JOB FUNCTIONS

  • Execute all initiatives for accomplishment of marketing goals.
  • Consistent provision of intelligence for expansion of footprint and growth of B2B portfolio to grow the business’s market share in the auto care industry
  • Effectively manage senior service advisors and service advisors to ensure full compliance with all policies, procedures and programs for effective operations.
  • Ensure the highest standards are maintained at all VCC and VDC to enhance customer service experience
  • Maintain data integrity on automanage, VDOR and all other reporting platform that will be established to ensure sales, inventory and P&L monitoring to boost performance and reduce financial loss.
  • Ensure robust and consistently reliable back office as it pertains to personnel records, business reporting and intelligence, financial reconciliation and audits etc.
  • Coordinate succession planning and personnel development activities and provide relevant feedback to HQ on personnel motivation.
  • Ensure proper stakeholder management to increase goodwill and minimize the business exposure or bad press
  • Protects company’s corporate image and reputation by maintaining product/service quality and environmental integrity

 

Job Detail
  • Minimum Years Of Experience5
  • Minimum DegreeHND
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